Terms & Conditions

Sell Your Car Today Service Terms and Conditions

Autopact Victoria Pty Ltd ABN 42 618 771 574 and its related entities and subsidiaries (‘Autopact or Us’) want to provide an instant online valuation of Your vehicle. The Service requires an inspection of the vehicle at a premises nominated by Us. After passing the inspection, we can finalise the purchase of Your vehicle or receive it for a trade-in (‘Sell Your Car Today Service’), as governed by these Terms and Conditions.

Eligibility for use of the Sell Your Car Today Service

  1. To be eligible to use the Sell Your Car Today service You must:
    1. be 18 years or over; and
    2. be the registered owner of the vehicle, or have permission in writing from the registered owner, or a valid power of attorney to deal with the vehicle.
  2. You acknowledge and agree that these Terms and Conditions do not form an agreement for Us to purchase Your vehicle or obtain it for trade-in.
  3. You must:
    1. Comply with the terms and conditions set out in this Agreement; and
    2. Describe Your vehicle correctly.
  4. You must not
    1. You must not submit any vehicle for sale via the Service:
      1. that is located outside of Australia;
      2. that is not immediately available for sale; or
      3. which You do not have the right to sell
    2. You must not submit any material via Autopact regarding a vehicle which does not comply with all relevant laws or is misleading or deceptive or likely to mislead or deceive.
    3. You must not use the Service for a commercial purpose, including but not limited to any pricing, information or data made available via the Service.

Sell Your Car Today

  1. The instant online valuation is determined based on information submitted by You and market information from Automotive Data Services Pty Ltd (RedBook) and Autopact.
  2. There may be instances where we will not be able to generate an instant online valuation, including:
    1. where we have insufficient data to accurately determine the value of your vehicle;
    2. your vehicle has over 150,000km on the odometer;
    3. your vehicle is over 15 years old;
    4. your vehicle has been modified;
    5. your vehicle has warning lights displayed on the dashboard;
    6. your vehicle has been in a major accident;
    7. your vehicle has been declared stolen or written off.
  3. By using the Sell Your Car Today Service, You represent and warrant that all information provided by You is correct and accurate.
  4. The instant online valuation is valid for a period of 14 days from the issuing date.
  5. We may cancel a instant online valuation at our discretion for any reason and at any time prior to You completing Your sale with Us. We will inform You as soon as possible if We cancel an instant online valuation.

Inspection of Your vehicle

  1. If you agree to the instant online valuation, or if the valuation is unable to be calculated by Us online, We will contact You to arrange an inspection of Your vehicle at an agreed location and time (‘Inspection’).
  2. At the Inspection, You must:
    1. provide Us with proof that You own the vehicle or have permission in writing to deal with the vehicle;
    2. bring all sets of the vehicle’s keys, the service history book, evidence of current vehicle registration and any other relevant documents; and
    3. if the vehicle is subject to finance, provide Us with a letter from Your lender indicating the outstanding payout balance.
  3. Following the Inspection, we will offer to purchase Your vehicle or obtain it for trade-in at the instant Online valuation price, subject to:
    1. Your vehicle being deemed to be in ‘Passable Condition’ and therefore passing the Inspection. A guide to the meaning of "Passable Condition" is contained at Appendix A to these terms.;
    2. You being able to prove ownership of the vehicle or having permission in writing to deal with the vehicle; and
    3. Your vehicle must have clear results from any searches of Your vehicle with private or government entities.
  4. If at any time We discover that any of the information You have provided is not true or not accurate we reserve our right to cancel the instant online valuation, and/or withdraw Our offer. We are not obliged to make a revised valuation or offer to purchase Your vehicle or obtain it for trade-in.


  1. If Your vehicle is subject to finance, we will make payment of the outstanding payout balance to Your lender. We will then make payment of any remaining balance to You.
  2. Payment to You will be by direct credit to a bank account nominated by you, or by bank cheque.


  1. To the extent permitted by law, We will not be liable for:
    1. any act or omission including any refusal by Us to purchase Your vehicle;
    2. any loss, damage, cost, expense, personal injury or death to You, or any third party arising out of the Inspection or Your failure to comply with these Terms and Conditions; or
    3. the security of the vehicle or any damage to the vehicle incurred before, during or after the Inspection.
  2. You indemnify and hold Autopact harmless from and against any and all actions, claims, proceedings, demands, liabilities, losses, damages, expenses and costs (including legal costs on a full indemnity basis) that may be brought against Us or which We may pay, sustain or incur as a direct or indirect result of or arising out of:
    1. the vehicle not being registered or in a roadworthy condition;
    2. any loss or damage caused by You to:
      1. the location where the Inspection occurs or any other property at that location
      2. any person at the Inspection; or
      3. Autopact or any of its entities; and
      4. any failure by You to comply with your obligations under these Terms and Conditions or as required by law; except to the extent caused by Our wilful default or negligence.
  3. These Terms and Conditions are governed by the laws of Victoria and the parties submit to the non-exclusive jurisdiction of those courts.
  4. Autopact may, in its absolute discretion, modify or amend this Agreement and such modifications or amendments will be binding upon You once displayed on Our Website. You should regularly check these terms and conditions. All rights not expressly granted are reserved. If any provision of this Agreement is invalid, illegal or unenforceable in any respect such invalid, illegal or unenforceable provision is to be severed from this Agreement and the remaining terms will apply. Any delay or failure by Autopact to enforce any provision of this Agreement will not be deemed a waiver or create a precedent or prejudice Autopacts' rights in any way. No waiver by Autopact will be effective unless it is in writing and signed by Autopact.

Appendix A - “Passable Condition” Guide

Conditional Quote Price Adjustments:

  • Service history books: Incomplete records & logbooks
  • Damage to exterior
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  • Damage to interior
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  • Missing Components
  • Inoperable items
  • Cracked Rim

No Offer to Buy:

  • Damage to exterior
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  • Damage to interior
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  • Warning Lights
  • Mechanical Issue detected on Road Test
  • Oil Leaks
  • Modifications that result in the vehicle being un-roadworthy or substantially reduce its value
  • Rust
  • Written-off
  • Hail